Privacy notice

Who we are

Outbox Labs Ltd is the data controller. We are registered in England and Wales under company number 17394954. Our registered office is Suite A, 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE.

You can contact us about privacy at hello@outboxlabs.space.

Information we collect

This website does not use analytics, advertising trackers, contact forms or non-essential cookies.

If you email us, we receive the contact details and message content you choose to provide. Our hosting provider may also process limited technical logs, such as an IP address and browser information, to deliver and secure the website.

How we use information

We use personal data only to:

• respond to enquiries and continue relevant correspondence;
• operate, protect and troubleshoot this website;
• meet legal, accounting or regulatory obligations.

Our legal bases are our legitimate interests in running the company and responding to enquiries, steps taken at your request before entering a contract, and compliance with legal obligations where applicable.

Sharing and international transfers

We use service providers for website hosting and business email. They process data on our instructions and only as needed to provide those services. We do not sell personal data.

Where a provider processes data outside the UK, we rely on an approved transfer mechanism or another safeguard recognised under UK data protection law.

How long we keep information

We keep enquiry correspondence only for as long as it is reasonably needed for the purpose it was collected, including any legal, accounting or dispute requirements. Technical logs are retained according to the hosting provider's security and retention settings.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict your personal data, object to its use, or receive a portable copy. You can exercise these rights by emailing us.

You can also complain to the Information Commissioner's Office.

Our products

Outbox Labs products may have separate privacy notices explaining how each product handles data. For Facet, see the Facet privacy notice.

Changes to this notice

We may update this notice when our website or legal obligations change. The date at the top shows the latest revision.